When it comes to managing your business’s IT infrastructure, there are several options available. One is fully managed IT, where an IT service provider takes care of all aspects of your IT needs, from monitoring and maintenance to troubleshooting and problem resolution. Another option is co-managed IT.
Co-managed IT provides supplemental support to your internal IT department. It isn’t meant to replace your in-house IT staff but rather augment their efforts and fill in the gaps. A co-managed IT service provider can help your internal IT team with monitoring, maintenance and troubleshooting so that they can focus on more important projects without worrying about missing a critical patch or incident alert.
In this blog, we’ll explain how co-managed IT can benefit your business and highlight a few signs that might indicate your business needs it.
Why your business might need co-managed IT
A few signs might indicate that your business needs co-managed IT:
Overwhelmed in-house IT staff
Your internal IT team is the backbone of your organisation and plays a crucial role in the smooth running of your business. However, if you notice your IT staff is constantly overworked and needs help keeping up with the constant demands of your organisation, then co-managed IT services may be just what you need. Co-managed IT will help alleviate the pressure on your internal IT team and enable them to focus on more critical tasks.
Extensive downtime and disruptions
Downtime and disruptions can be costly for any business and can cause great stress for your internal IT team. If your organisation experiences a lot of downtime and interruptions, then your internal IT team may need a helping hand to cope.
An IT service provider can help by monitoring your systems and proactively identifying and addressing potential issues. This will help your IT team and save your business from the adverse effects of extended downtime and disruptions.
Missed project deadlines
Your internal IT team is vital to completing your organisation’s projects. If your IT team consistently misses project deadlines, it might be a sign that they need additional support.
Partnering with an IT service provider can help your internal IT team stay on track by providing the necessary resources and tools. This will help your IT team complete projects on time and help your organisation achieve its business objectives.
Lack of adequate tools and resources
Your internal IT team plays a vital role in keeping your organisation’s IT systems running smoothly. If your internal IT team is struggling without adequate tools and resources, consider co-managed IT.
An IT service provider can provide your internal IT team with the tools and resources they need to be more effective. This will allow your IT team to work more efficiently, enabling your organisation to run smoothly.
An IT service provider can help
As an experienced IT service provider, we understand the importance of a reliable and efficient IT infrastructure for businesses. We offer various services, including fully managed and co-managed IT, to help organisations like yours reduce downtime, improve internal IT processes and drive growth.
If you need clarification on whether co-managed IT is the right fit for your business, we’re here to help. We’ll work with you to understand how it can benefit your organisation. We offer tools and resources to help your internal IT team become more effective, and our team is dedicated to providing the support you need to succeed.
To learn more about the benefits of co-managed IT, download our informative infographic, “What You Need to Know About Co-Managed IT Services”.
We’re here to help you take your business to the next level with our expert IT services.
For a consultation, feel free to Call (02) 9114 9920 or reach out online.